Mancity88 Privacy Policy — How We Protect Malaysian Users' Data
This document clearly explains how mancity88 collects, uses, stores, and protects your personal information. Your privacy is our priority, and we are committed to handling your data responsibly.
Effective date: 1 January 2026
Information We Collect From You
When you register or use the mancity88 platform, we collect several categories of information to ensure a safe and seamless user experience. This information is collected directly from you or automatically as you use our services.
- Account Information: Your full name, email address, phone number, date of birth, and the password you set when creating your account.
- Payment Information: Transaction details in MYR (RM), deposit and withdrawal records, and payment methods used such as TNG, FPX or local bank transfers. We do not store full card numbers directly — payment data is processed through a secure payment gateway system.
- Device & Browser Information: Device type, operating system, browser type, IP address, screen resolution, and language settings. This information is used to optimise how the platform displays on your smartphone.
- Usage Data: Login session records, pages visited, time spent on each section of the platform, games played, and interactions with buttons or links within the platform.
- Cookies & Tracking: Data collected via browser cookies, including session cookies and preference cookies that help us remember your settings.
How Your Information Is Used
Mancity88 uses the information collected solely for legitimate purposes directly related to platform operations. We do not sell or rent your personal data to third parties for marketing purposes.
The primary purposes for which your data is used are as follows:
- Processing account registrations and verifying user identity for platform security.
- To facilitate deposits, withdrawals and all financial transactions in MYR (RM).
- Displaying a platform interface optimised for your device and browser.
- Sending important account notices, terms updates, and security information via email or SMS.
- Identifying and preventing fraudulent activity, account misuse, and unauthorised access.
- Improving service quality and user experience based on usage patterns analysed in aggregate.
- To comply with legal obligations and reporting requirements related to platform operations.
Data Storage, Security & Third-Party Sharing
Storage & Security
All personal data collected by mancity88 is stored on servers protected by SSL encryption technology. We apply industry-standard technical and organisational security measures to safeguard your data against unauthorised access, loss, destruction or accidental disclosure.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected and to meet applicable legal requirements. Once the retention period expires or your account is officially closed, your personal data will be securely deleted or anonymised in accordance with our internal procedures.
Third-Party Sharing
Mancity88 does not sell, rent or disclose your personal data to third parties without your consent, except in the following situations:
- Payment Processors: We share the necessary transaction details with approved payment gateway providers to process deposits and withdrawals in Malaysian Ringgit (RM).
- Legal Requirements: We may disclose information where required by law, court order, or a valid request from a competent authority.
- Platform Protection: In cases of fraud or serious security threats, we may share the necessary information with the relevant authorities for follow-up action.
Your Rights as a User & How to Contact Us
User Privacy Rights
As a mancity88 platform user, you have several rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold on your account at any time.
- Right to Rectification: If the information we hold is inaccurate or out of date, you have the right to request a correction. You can also update your information directly through your account profile settings.
- Right to Erasure: You may request the deletion of your personal data, subject to applicable legal retention requirements and the account closure terms in place.
- Right to Object: You have the right to object to the processing of your data for certain purposes that do not constitute a contractual or legal obligation.
Changes to This Policy
Mancity88 reserves the right to update or amend this privacy policy from time to time. Any significant changes will be communicated to users via an in-platform notice or registered email. Your continued use of the platform after the effective date of such changes constitutes your acceptance of the updated privacy policy.
How to Contact Us
For any privacy-related enquiries, requests, or complaints regarding the handling of your personal data, please contact the mancity88 support team by email at [email protected]. You may also visit our Frequently Asked Questions us for answers to questions frequently asked by Malaysian users.
Your Privacy Protected, Your Experience Guaranteed
Mancity88 places the security and privacy of every user first. Register your account with confidence and enjoy Malaysia's premier entertainment platform with full data protection.